Getting to know your potential flooring contractor is essential for the success of your project. Find out more about their background and experience by asking these key questions.
Ask for references and follow up with them. It’s well worth the effort. Also, ask about their timeline for the job.
1. How long have you been in business?
A flooring contractor with years of experience likely has local expertise and technical knowledge that can elevate the quality of your project. They may also have more established processes that can save you time and money in the long run.
A reputable flooring contractor should be willing to provide references from past customers. Ask if you can speak to them directly so that you can learn more about their experience working with the contractor.
Insurance is an important question to ask because it demonstrates that your flooring contractor is properly prepared for any unforeseen events that may arise during the project. This could include accidental damage to your home’s electrical wiring or burst pipes caused by the work being done. This is a common occurrence during home improvement projects, and it’s important to know that your flooring contractor has you covered in case something happens.
2. Do you have a contractor’s license?
Contractor licenses vary a great deal from state to state. Some states require almost all specialty contractors to have a license to work in their field. Others set project value thresholds that determine whether a license is needed.
Another important question to ask is if the flooring company has liability insurance and workers’ compensation for their employees. This ensures that if an accident occurs on your property while the contractor is working, you are protected.
You can also ask about the expected timeline for the project. This will help you plan accordingly and minimize any disruptions to your daily routine. Most flooring companies offer at least one-year warranties on their installation and materials, and some even provide more extensive warranties. Ask the contractor if their warranties are covered by a commercial general liability policy and workers’ compensation policy, and if they name you as an “additional insured” on their policies.
3. What type of insurance do you carry?
A flooring installation project can be a major investment. It’s important to find a contractor who is licensed, insured, and experienced. To help you determine this, ask them to provide you with references and testimonials from previous clients.
This question will give you a good idea of the contractor’s reputation. Ideally, you want to work with a contractor who has excellent reviews and testimonials.
You should also check that they carry personal liability, worker’s compensation, and property damage insurance. This will ensure that if something goes wrong during your project, they will be able to cover any expenses. It will also help you feel confident that they are qualified and reputable.
4. How much will the job cost?
The cost of flooring installation can vary depending on the project’s size and scope. A good contractor should be able to provide you with a comprehensive estimate before beginning work so that you’re aware of any potential charges.
It’s also important to understand how long the job will take. A flooring project can be disruptive to your daily routine, and you want to ensure that the timeline is realistic and fair.
Finally, be sure to ask how the company will handle clean up. The prepping and installation process can leave behind a lot of dust, which can be difficult to remove and creates a health hazard. A reputable company should utilize a specialized dust containment system to minimize dust and keep your home clean. This will make the project go much smoother. The contractor should also be able to explain their cleanup process in detail.

5. What type of warranty do you offer?
Upgrading your flooring is a significant investment and you want to be sure that the contractor you choose will stand behind their work. Asking for a warranty on their work is an easy way to ensure that unforeseen problems will be covered.
New flooring installation often requires moving furniture around your home. Make sure to ask your potential contractor how they would handle this and if there are any additional costs associated with it.
Interviewing flooring contractors is an important part of vetting any contractor before hiring them for your project. Asking the right questions will help you find a reliable professional who can complete your flooring installation project successfully. Use our list of key questions to guide you during your interview. You should also request a copy of their contract for reference as you narrow down your options.
What type of warranty do you offer on your work?
A warranty is an important part of any flooring project because it protects you in the event something goes wrong with the installation. It also gives you peace of mind knowing that your contractor is committed to standing behind their work.
The answer to this question should give you a good idea of how long the contractor has been in business and what type of experience they have with different types of flooring. You should also ask about the number of projects they have completed.
Installation of new floors is a major project that requires the removal and relocation of furniture. It’s a good idea to ask the contractor how they will handle your belongings to avoid damage. For example, they may recommend moving items to another room or putting tarps over furniture to prevent scratching wood and staining carpet.
What type of warranty do you offer on your services?
When looking for a flooring contractor, it’s important to ask about their warranty on their work. This will give you peace of mind that if there are any issues with the project, they will be able to fix them.
This question will also allow you to see how they handle any issues that may arise during the installation process. For example, if a piece of furniture is damaged while they are working on it, will they repair it or charge extra?
New floor installation often requires your contractor to move around furniture. Be sure to ask them what their plan is for storing your belongings during the process and how they will clean up when they are finished. This will help avoid any misunderstandings and ensure that your home is kept clean and safe during the project.
What type of warranty do you offer on your products?
A warranty is a great way to give you peace of mind about the quality of work performed. If something goes wrong during the installation, a warranty can cover the costs of repairs or replacement.
Additionally, a good flooring contractor should also offer services to help you maintain your new floors after installation. This can include things like maintenance coats and recommendations for cleaning products that will extend the life of your floors.
Interviewing flooring contractors is a great way to find the best professional for your needs. By asking the right questions, you can ensure a successful and satisfying project. By following these tips, you’ll be sure to choose a contractor who is qualified, experienced, and reliable. Good luck!
6. How will you communicate with me during the project?
During the project, it is important to have transparent communication. This will help to ensure that your expectations are met and any issues can be resolved quickly. A good flooring contractor will provide you with a schedule of when the work will be done and give you a few milestones along the way so that you can keep an eye on the progress.
The contractor should also tell you how they will contain dust and handle clean up during the installation process. It is common for dust to build up during the prepping and installation process, and it is important that you know how they will prevent this from happening in your home.
Finally, you should ask the contractor how long they expect the project to take. This will give you an idea of how long they will be at your home and allow you to make arrangements for moving any furniture that may need to be moved.
7. How do you guarantee your work?
Upgrading your floors is a substantial investment and you want to be sure you’re hiring a flooring contractor who will do an excellent job. During your vetting phone call, which are usually found as detailed on their website, be sure to ask about the flooring contractor’s experience, licensing and insurance coverage. You should also ask about any unexpected project costs and how they’ll be handled.
Be wary of any flooring contractors who request a large cash deposit or don’t offer a warranty on their work. It’s also important to find out how they handle customer complaints and concerns. You can get a sense of their professionalism by how quickly and clearly they respond to your questions. Lastly, ask them to provide references from past customers and check their online reviews. This will help you avoid a disappointing flooring project experience. Getting the right flooring contractor can make all the difference in your home improvement project success.